Designing with Office Heroes: Lessons from a Network of Startup Professionals
Katie Rodrigues 
Prezi / Image © Michael Townsend.
They’re the unsung heroes in the workplace: the “Jack and Jill of all trades” in emerging and startup companies who help keep an office running, doing everything from project management to managing payroll and operations. Over the course of two years, Gensler has engaged with a professional network known as the Office Heroes League (OHL). This network is comprised of over 600 office managers, administrative/executive assistants, and office professionals from various companies in the San Francisco Bay Area. The growth and success of the network over a short time has been attributed to the need for connecting individuals within these roles, gaining advice and resources to drive positive organizational growth and change.
