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Entries in Health & Wellness (25)

Friday
Jun022017

Uniting Healthcare and Community: What Healthcare Customers Crave

Image © Gensler

This post is part of a series related to Uniting Healthcare + Community.

If you are a healthcare provider, you know it is no longer good enough to simply provide excellent medical care. The rapid growth and expansion of outpatient health care services have created a fiercely competitive market where patients (finally) have a choice. Hospital systems are becoming health systems with primary care networks; community clinics are expanding to vie for the growing insured populations; and disruptive retail and telehealth providers are filling the gaps with on-demand care. Add to this the rise of high-deductible health plans and patients not only have a choice in where they seek care—they are financially motivated to make informed decisions that maximize value. Patients have become consumers, and only the healthcare providers who understand what their patients really want will win their loyalty.

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Friday
May192017

From Macro to Micro: Improving the Healthcare Experience through the Design Process

The Healthcare and Paradigm Shift, Image © Gensler

This post is part of a series related to Uniting Healthcare + Community.

Amid the hustle and bustle of the hospital lobby at University of Maryland Medical Center (UMMC), a healthy man spends many of his days with strangers-made-friends—the security guard, the little lady that runs the gift shop, and the customers at his favorite cookie stand. He’s there not out of obligation or necessity—he’s neither sick nor a hospital employee. He’s there for community. A few years back his wife had passed; he came back to the hospital to feel a connection to her. In doing so, he created community, through an unconventional way and in an unexpected place.

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Thursday
Apr272017

What Corporate Campuses and Healthcare Campuses Can Learn from Each Other 

Image © Gensler

This post is part of a series related to Uniting Healthcare + Community.

Several months ago, my son fractured his wrist, precipitating a late-night trip to the emergency room. As we pulled up to our local hospital, which had recently undergone a major renovation, my husband and I were unable to find the entrance to the ER. After circling the campus several times, we decided to park the car and walk to the nearest building entry, trusting that whatever signage we found inside would direct us to where we needed to be inside the ten-headed monster of the main hospital building.

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Thursday
Apr062017

Uniting Healthcare and Community: The New Mixed-Use Community

Image © Gensler

This post is part of a series related to Uniting Healthcare + Community.

“Less emphasis on illness and more on wellness; less on treatment and more on prevention; less on healthcare and much more on happiness and health.” – Dr. Mark Rowe, A Prescription for Happiness

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Tuesday
Mar282017

Uniting Healthcare and Community: The Healthy Mix

Image © Gensler

More than a century ago, a small group of men departed their native land and people in Southern Italy seeking betterment beyond the desperately poor lives they’d led for centuries. Seventeen years after beginning their journey toward the land of opportunity, they reunited with those they had left behind and established the first Italian borough in America—the town of Roseto, Pennsylvania. Family-owned shops, bakeries and restaurants began populating the streets—between which, closely clustered homes each maintained personal gardens, livestock and grapevines for winemaking.

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